ALTEC Services

ALTEC Services

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Who we are

Rob W. Reid, President & CEO

Rob Reid came to Access Services in 1980, beginning his career as an entry-level direct support professional. He has worked at Access Services for 36 years in total, with the past 18 years serving as President and CEO. Access Services now provides specialized supports to over 4,700 children and adults in the Eastern Pennsylvania area in partnership with 700 employees, 250 foster families, and over 130 clinicians.

Rob earned his Bachelor’s degree in Social Work from Eastern University and his Master’s degree in Social Work from the Marywood Graduate School of Social Work. Throughout his career, Rob has been committed to continuing education and has mentored dozens of students across diverse disciplines.

Rob founded The Peacemaker Center in Chester County and currently serves as the Chairperson for the Pennsylvania Association of Resources (PAR), which is an association of organizations that support people with autism and intellectual disabilities. He also serves on the William Penn Human Services Board, the Bucks County Quality Leadership Board, and is currently serving as the Vice-Chairperson for the Eagle Health Insurance Trust.

Rob has skillfully led Access Services through various phases of transition, change, and growth through his vision and example. For more than ten years, Rob and his family opened their own home as Foster Care and Lifesharing providers. Rob’s commitment to celebrating the distinct value of individuals of all abilities has made Access Services a provider of choice in eleven Eastern Pennsylvania counties and an employer of choice for hundreds of individuals as well.

Rob resides in Downingtown, Pennsylvania with his wife Judy and their three children where they are active members of the Calvary Fellowship Church.

Our Directors

Deb Kunsch

Director of ALTEC Services

Deb Kunsch is the Co-Founder and Executive Director of ALTEC. She earned her bachelor’s degree in Social Work in 1978, founded ALTEC in 1992 and is today recognized as a leader in the human services field. After thirty years, she continues to demonstrate the passion and commitment for her work that helps sustain the quality of ALTEC's services. Deb firmly believes that in order for ALTEC to remain on the cutting edge of delivering diverse and customized services, we must constantly adapt and develop programs that satisfy the ever-changing needs of the unique population we serve.  Deb was instrumental in establishing MAX, the southeast suburban providers association serving individuals with ID/BH/Autism/D&A.  Currently, she is holding the position of President of the Board of Directors.

Marge Phillips

Director of Life Enrichment Options

Marge Phillips has been with ALTEC since 1998 and has been a key player in the coordination and management for ALTEC Services. Marge has implemented many positive changes with regards to ALTEC’s program areas, community based activities and has been a key supporter in the expansion of ALTEC.  She also has a Therapeutic Options certification and is responsible for training our DSPs to identify and implement interventions during challenging behaviors.

Barb Ocasio

Director of Older Adults Services

Barb is a certified Gerontologist who has been with ALTEC Services since 2006.  She is also certified by the National Task Group to be a trainer for Dementia related to individuals with developmental disabilities and serves as one of ALTEC’s incident investigators.


Gabriella Egan

Director of Employment Services

Gabriella began working at ALTEC Services in September of 2013, contributing to the Employment and Older Adult Programs.  She came to ALTEC with diverse experiences after graduating with a music education degree from Ithaca College and serving in AmeriCorps for two years.  She is also a Certified Employment Support Professional (CESP) by ASPE.


Amy Walter

Director of Vocational Services

Amy joined the ALTEC Services team in December 2014 and is currently the Assistant Director for the Vocational Program.  Amy graduated from Eastern University with a Bachelor’s degree in Special Education and Psychology.  Amy previously taught special education classes at the Pathway School, was a Cognitive Remediation Therapist at Bryn Mawr Rehab in the Traumatic Brian Injury Unit and was an Autistic Support Teacher at North Penn School District

Cindy Smith

Financial Director

Cindy has been with ALTEC Services since 1998.  She has a bachelor’s degree in Social Work from DeSales University.  For more than 15 years, she helped to support individuals and manage services in the Life Enrichment Program.  In 2014, she began coordinating the financial functions at ALTEC and also serves as the facility manager for the Topaz location.


Colleen Ryan

Program Coordinator for In-Home and Community Supports

Colleen joined ALTEC Services in July 2016.   She came to ALTEC with 20+ years of experience providing quality care within the residential setting.  She has taken on the role of Program Coordinator for our In-Home and Community Habilitation services and is spearheading this new service.

  • Home
    • ALTEC Services
    • 3151 Advance Lane Colmar, PA 18915
    • 11 Church Rd Suite A2 Hatfield, PA 19440
  • Phone
    • Call us:
    • 215 822 6417
    • 267-308-0238
  • Envelope
    • dkunsch@accessservices.org
    • cysmith@accessservices.org
  • Facebook
    • Visit our Facebook
  • Home-access
    • Access Services
      • 500 Office Center Drive,
        • Suite 100 Fort Washington, PA 19034-3234
  • Phone-access
    • Call us:
      • 215-540-2150
        • Toll free: 1-800-793-2150
  • Email
    • jknowlton@accessservices.org
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    • Visit our Facebook
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